The Good Rides Terms of Service

The Good Rides. and its subsidiaries (collectively, “The Good Rides”, “we”, or “us”), provide an online vehicle rental platform that connects vehicle owners with travelers (“Rental Partners”, “hosts”, or “you”) and locals seeking to book those vehicles (“Renters”,”guests”, “travelers” or “you”. The Good Rides is accessible online including at Its website, blog and associated services are collectively referred to as “the Services”. By accessing or using the Services, including by communicating with us or other The Good Rides users, you agree to comply with, and be legally bound by, the provisions of these Terms of Service (these “Terms”), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Services and constitute a binding legal agreement between you and The Good Rides.

These Terms, together with the The Good Rides privacy policy, cancellation policy, nondiscrimination policy, applicable insurance terms and certificates, roadside assistance terms, and the additional policies (together, the “Policies”) constitute the “Agreement” between you and The Good Rides (each a “Party” and together, “the Parties”).


The Good Rides reserves the right, at our sole discretion, to modify the Services or to modify the Agreement, including these Terms, at any time. If we modify these Terms, we will post the modification on the Services. We will also update the “Last Revised” date at the top of these Terms. If you continue to access or use the Services after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified terms. If the modified terms are not acceptable to you, your sole recourse is to stop using and accessing the Services and close your The Good Rides Account within 30 days. If you choose to close your The Good Rides Account, the previous effective version of these Terms will apply to you, unless you use the Services during the intervening 30 day period, in which case the new version of these Terms will apply to you.

Eligibility, registration, verification


The Services are intended solely for guests who meet our age requirements in the location where the vehicle is booked and hosts who are 18 or older. Any use of the Services by anyone that does not meet these age requirements is expressly prohibited.

Registration To access certain features of the Services, you must sign up for an account with us (a “The Good Rides Account”). You can create a “The Good Rides Account” by providing us your first and last name, email address, and creating a password. When you book a vehicle as a traveler or guest (“guest”), you provide us with certain additional information about yourself. Similarly, when you list a vehicle as a vehicle owner or Rental Partner (“host”), you provide us with certain additional information about yourself and your vehicle(s) (if applicable). You must provide accurate, current, and complete information during the registration, booking, and/or listing process. You must keep your The Good Rides Account up to date at all times. Based on information you provide, The Good Rides may impose additional requirements for you to book a trip (e.g., providing a deposit, adding a second form of payment, buying a certain level of protection plan, or other requirements). To fight spam and abuse of the Services, The Good Rides has implemented reCAPTCHA Enterprise, and your use of reCAPTCHA is subject to a separate Privacy Policy and Terms of Use.

Verification Where permitted, The Good Rides has the right, but not the obligation, to undertake screenings, checks, and engage in processes designed to (1) help verify the identities or check the backgrounds of users (‘travelers, hosts, guests and “Rental Partners”), including driving history and driver’s license validity and (2) verify vehicle details. The Good Rides may in its sole discretion use third-party services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize The Good Rides to request, receive, use, and store such information. The Good Rides may permit or refuse your request to book or list a vehicle in its sole and absolute discretion. The Good Rides may undertake efforts to ensure the safety of vehicles rented through the Services. We do not make any representations about, confirm, or endorse the safety, roadworthiness, or legal status of any vehicles beyond our policies that require Rental Partners to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, have a clean title, not subject to any applicable safety recalls, and otherwise satisfy our eligibility requirements.

Fees, taxes


The fees we charge for using the Services and other cost structures will be itemized at checkout for guests. You can verify the amount at checkout before you submit your booking request. Rental Partners can view earnings on the Rental Partner Dashboard and learn more about earnings breakdown here. When you provide The Good Rides a payment method, you authorize The Good Rides, or third-party service providers acting on behalf of The Good Rides, to store your payment credential for future use in the event you owe The Good Rides any money. You authorize The Good Rides to use stored payment credentials for balances, including for booking costs, Rental Partner fees, and guest fees (e.g., late fees, security deposits, processing fees and claims costs, and related administrative fees). In some cases, our payment processors have arrangements with card networks to automatically update stored payment credentials whenever you receive a new card (e.g., replacing an expired card or one that was reported lost or stolen) and we will rely on such updates to stored payment credentials for balances.

Collection of fees

The Good Rides and its service providers will employ all legal methods available to collect amounts due, including the engagement of collection agencies or legal counsel. The Good Rides, or the collection agencies we retain, may also report information about your The Good Rides Account to credit bureaus. As a result, late payments, missed payments, or other defaults on your The Good Rides Account may be reflected in your credit report. In addition to the amount due, delinquent accounts or chargebacks will be charged with fees and/or charges that are incidental to the collection of delinquent accounts or chargebacks including, but not limited to, collection fees, convenience fees, and/or other third party charges. If you wish to dispute the information The Good Rides reported to a credit bureau, please contact If you wish to dispute the information a collection agency reported to a credit bureau regarding your The Good Rides Account, you must contact the collection agency directly.


The Good Rides may enable the collection and remittance of certain taxes from or on behalf of guests or hosts, based on existing and future tax regulations. The amount of taxes, if any, collected and remitted by The Good Rides will be visible to, and separately stated, to both guests and hosts on their respective booking related documents and invoices.

Your commitments

You agree that you will always use your The Good Rides Account and the Services in compliance with these Terms, applicable law, and any other policies and standards provided to you by The Good Rides.

Account Activity

You are, and will be solely responsible for, all of the activity that occurs through your The Good Rides Account. Keep your The Good Rides Account information, including your password, secure. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your The Good Rides Account, whether or not you have authorized such activities or actions. You will immediately notify The Good Rides of any actual or suspected unauthorized use of your The Good Rides Account. We are not responsible for your failure to comply with this clause, or for any delay in shutting down or protecting your The Good Rides Account unless you have reported unauthorized access to us.

The Good Rides Content and User Content License

The Good Rides Content

Subject to your compliance with the provisions of these Terms, The Good Rides grants you a limited, revocable, non-exclusive, non-transferable license, to access and view any The Good Rides and/or user content to which you are permitted access, solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by The Good Rides or its licensors, except for the licenses and rights expressly granted in these Terms.

User Content

We may, in our sole discretion, permit you to post, upload, publish, submit or transmit content through the Services such as photographs of you and your vehicle(s), reviews, feedback, and descriptions of you, your vehicle, or trip. By making available any content on or through the Services, or through The Good Rides promotional campaigns, you grant The Good Rides a worldwide, irrevocable, perpetual (or for the term of the protection), non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such content on, through, by means of, or to promote or market the Services. Except as described above with respect to The Good Rides photography provided to hosts, The Good Rides does not claim any ownership rights in any such content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such content.

Copyright Protection

We respond to notices of alleged copyright infringement and terminate The Good Rides Accounts of repeat infringers according to the process set out in the Philippine Copyright Law, or RA 8293. If you think a user is violating your copyright(s) and want to notify us, you can find information about submitting notices here.

Prohibited activities

In connection with your use of or access to the Services, you agree that you will not, nor advocate, encourage, request, or assist any third party to:

Violate any law, including: Breach, violate, and/or circumvent any local, provincial, regional, or national law or other law or regulation, or any order of a court, including, without limitation, airport regulations and tax regulations, licensing or registration requirements, or third-party right Post false, inaccurate, misleading, defamatory, or libelous content Infringe, reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to The Good Rides, or that comes from the Services and belongs to another The Good Rides user or to a third party, including works covered by any copyrights, trademark, patent, or other intellectual property, privacy, publicity, moral, or contractual rights, except with prior express written permission of The Good Rides

Dilute, tarnish, or otherwise harm the The Good Rides brand in any way, including:

Through unauthorized use of the Services and/or user content Registering and/or using "The Good Rides" or derivative terms in domain names, trade names, trademarks, or otherwise Registering and/or using domain names, trade names, trademarks, social media account names, or other means of identification that closely imitate or are confusingly similar to The Good Rides domains, trademarks, taglines, promotional campaigns, or The Good Rides and/or user content Provide or submit any false or misleading information, including: False name, date of birth, driver’s license details, payment method, insurance, or other personal information in relation to a claim (for example about damage to a vehicle) Registering for a The Good Rides Account on behalf of an individual other than yourself Impersonating any person or entity, or falsifying or otherwise misrepresenting yourself or your affiliation with any person or entity Fail to honor your commitments, including: Fail to pay fees, penalties, or other amounts owed to The Good Rides or another user Fail, as either a guest or host, to timely deliver, make available, or return any vehicle and optional Extras, unless you have a valid reason Use the Services to find a host or guest, and then complete a transaction partially or wholly independent of the Services, for any reason including but not limited to circumventing the obligation to pay any fees related to the provision of the Services by The Good Rides (aka, gray market transactions, which do not necessarily require the exchange of money) Transfer your The Good Rides Account and/or user ID to another party without our consent Leave a vehicle unlocked or running with the keys inside, except where instructed to do so directly by The Good Rides in certain limited circumstances Harm or threaten to harm users of our community, including: Harass, stalk, or defame any other The Good Rides user or collect or store any personally identifiable information about any other user other than for purposes of transacting as a host or guest in accordance with these Terms Engage in physically or verbally abusive or threatening conduct Use the Services to transmit, distribute, post, or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information, payment method details, or account numbers Treat anyone differently based on the way they look, who they love, what they believe, how they self-identify, where they are from, or when they were born. Discrimination of any kind is not tolerated in The Good Rides community Sue or assert legal claims against The Good Rides or a The Good Rides user in any manner prohibited or waived by these Terms Use the Services for your own unrelated purposes, including to: Contact another The Good Rides user for any purpose other than in relation to a booking, vehicle, listing, or the use of the Services by such user Commercialize any content found on the Services or software associated with the Services, including reviews Harvest or otherwise collect information about users without their and our consent Recruit or otherwise solicit any user to join third-party services or websites that are competitive to The Good Rides, without our prior written approval Interfere with the operation of the Services, including by: Interfering with any other user’s listings Using the Services in connection with the distribution or posting of unsolicited commercial messages (e.g., spam) Distributing viruses or any other technologies such as cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or e-mail address information, or similar methods or technology that may disrupt or interfere with the operation or provision of the Services, or harm The Good Rides or the interests or property of others Bypassing robot exclusion headers, interfering with the working of the Services, or imposing an unreasonable or disproportionately large load on our infrastructure Systematically retrieving data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, directory, or the like, whether by manual methods, or through the use of bots, crawlers, spiders, or otherwise Using, displaying, mirroring, or framing the Services or any individual element within the Services, the The Good Rides name, any The Good Rides trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page in the Services, without the express written consent of The Good Rides Accessing, tampering with, or using non-public areas of the Services, our computer systems, or the technical delivery systems of our service providers Attempting to probe, scan, or test the vulnerability of any of our system or network or breach any security or authentication measures Avoiding, bypassing, removing, deactivating, impairing, descrambling, or otherwise circumventing any technological measure implemented by The Good Rides or any of our service providers or any other third party (including another user) to protect the Services Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way using the Services to send altered, deceptive, or false source-identifying information Attempting to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services Endeavoring to circumvent a suspension, termination, or closure of your The Good Rides Account or the account of another The Good Rides user, including, but not limited to, creating a new The Good Rides Account or listing vehicles affiliated with or registered to a The Good Rides Account holder that has been suspended, terminated, or closed

Other legal matters

Violations The Good Rides has the right, but not the obligation, to investigate, pursue, and seek to prosecute, litigate, or refer to law enforcement, violations of the Agreement to the fullest extent permissible by the law.

The Good Rides reserves the right, at any time and without prior notice, in accordance with applicable law, to remove or disable access to any content that The Good Rides, at its sole discretion, considers to be objectionable for any reason, in violation of these Terms, or otherwise harmful to the Services or our community. If we believe you are abusing The Good Rides, our users, or any other person in any way or violating the letter or spirit of any of these Terms, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your The Good Rides Account and access to the Services, remove hosted content, deny a damage claim, remove or demote your listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using the Services. Additionally, we reserve the right to refuse or terminate access to the Services to anyone for any reason at our discretion to the full extent permitted under applicable law.

Policy enforcement

When an issue arises, we may consider the user’s performance history and the specific circumstances in applying our Policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing, subject to our sole and absolute discretion.

Communication with you You agree that The Good Rides may contact you by electronic means (e.g., electronic mail; notifications via The Good Rides messaging; app notification) in lieu of any requirement for mailed notices. To contact you more efficiently, you agree that we may at times also contact you using autodialed or prerecorded message calls or text messages at your phone number(s). We may place such calls or texts primarily to confirm your signup, provide notices regarding your The Good Rides Account or The Good Rides Account activity, investigate or prevent fraud, collect a debt owed to us, or communicate urgent messages. We may share your phone number(s) with service providers with whom we contract to assist us in pursuing these interests. We will not share your phone number(s) with third parties for their own purposes without your consent. Standard telephone minute and text and data charges may apply. Where The Good Rides is required to obtain your consent for such communications, you may choose to revoke your consent.

You authorize The Good Rides and its service providers, without further notice or warning and in our discretion, to monitor or record telephone conversations you or anyone acting on your behalf has with The Good Rides or its agents for quality control and training purposes. You acknowledge and understand that your communications with The Good Rides may be overheard, monitored, or recorded without further notice or warning. If you do not wish to have your call recorded, please contact us instead in writing through at


The Parties agree that they will not take any action that will harm the reputation of the other Party, or which would reasonably be expected to lead to unwanted or unfavorable publicity to either of the other Party.

Insurance and protection plans The Good Rides is not an insurance company and does not insure hosts or guests. Host and guest protection plans made available through the Services are in no way related. To be eligible for the benefits of a protection plan, hosts and guests must comply with these Terms.

Please refer to the specific terms for guests and specific terms for hosts sections below for additional information based on the nature of your use of the Services.

Specific terms for guests The following sections also apply if you book a vehicle using the Services:

Guest commitments

As a guest, you commit that you will be a legally licensed driver and provide proof to the host or via the Services of a current, valid driver’s license. You will treat the vehicle and any applicable Extras well and will take all reasonable measures to return the vehicle and any applicable Extras on time and in essentially the same condition as received. You will not allow anyone other than a person listed in the trip details as an Approved Driver to drive the vehicle you booked.

Guest financial responsibility for physical damage to the vehicle The guest that booked the trip (“primary guest”) is financially responsible for all physical damage to or theft of a booked vehicle that occurs during a trip, plus any additional costs and fees resulting from damage of any kind to the vehicle, regardless of who is found to be at fault. This responsibility applies whether the primary guest has their own auto insurance or not.

Primary guests may be insured against damage to the booked vehicle under their own automobile policies. When you book a vehicle from The Good Rides, you agree that if any damage occurs to the booked vehicle during the booked trip, you will work with The Good Rides to make a claim for coverage under any policy of insurance that applies to the loss.

The primary guest can limit the amount they are obligated to pay out of their own pocket in the event there is damage to the booked vehicle during the booked trip by choosing a protection plan on the Services. The limitation on the amount a primary guest may have to pay out of pocket included in any protection plan only applies (1) if the primary guest and any Approved Driver abide by these Terms and (2) to physical damage that is not mechanical or interior damage.

Use of the vehicle

When you book a vehicle on the Services, you must use the vehicle only for your personal use and not for any commercial purposes (e.g. driving other passengers for a fee such as through Grab or Lalamove or delivering food or other packages) unless you have express written permission from the The Good Rides Legal Department in advance or as otherwise described here. You may not access a vehicle until the trip start time and you must return the vehicle on time and to the correct location. You must present a current, valid driver’s license. You must exercise reasonable care in your use of the vehicle. You are required at all times to operate the vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving. In the event The Good Rides has any concern about your use of a vehicle, The Good Rides may terminate your trip at its discretion at any time and require the return of the vehicle, including recovering the vehicle on behalf of the Rental Partner. You are required to wear seat belts during the operation of the vehicle and to require that all of your passengers wear seat belts. You are also required to meet any laws or regulations concerning child safety seats and other protections for children. You must not leave the car unlocked or with the keys unsecure (such as in the ignition). You must not engage in any prohibited uses with any vehicle you book through the Services. The prohibited uses list is not meant to be exhaustive. If you have any concerns about your planned use, please contact If you misuse a vehicle, you will be fully financially responsible for any related claims, loss, or damage, and your protection plan may be voided. Guests also acknowledge that using a vehicle in a prohibited manner or otherwise breaching the Agreement may lower available liability coverage to legal minimum limits, or nullify coverage, and may furthermore nullify any comprehensive or collision protection and/or protection plan where allowed by applicable law.

Condition of the vehicle and optional Extras You understand that third parties own the vehicles. Each host, or Rental Partner, is responsible for complying with all legal requirements (including ensuring the vehicle is registered and insured) and maintaining their vehicle(s) in safe and roadworthy condition. Please complete a visual inspection before you begin your use of the vehicle. If you find damage in your initial inspection, you should upload photos of such pre-existing damage at the start of your reservation as described here to ensure you are not held responsible for pre-existing damage. If you find damage on your initial inspection and fail to report it, The Good Rides, third-party administrators, or insurance partners, may assume that the damage occurred during your reservation period. If, after your initial inspection, you believe that the vehicle is not safe to drive, please do not use the vehicle; instead, please contact the The Good Rides team immediately at

No responsibility for shared vehicles You acknowledge that The Good Rides is not responsible and shall not be liable for the safety, roadworthiness, or legal status (e.g., whether the vehicle is legally registered or the subject of a stolen vehicle report) of any vehicles rented via the Services beyond our policies that require hosts to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, not subject to a missing or stolen vehicle report, have a clean title, not subject to any applicable safety recalls, and otherwise satisfy our eligibility requirements. Incident reporting Where you elected for a protection plan when booking your trip via the Services, you must immediately report any damage to the vehicle you are using to If there has been a collision, you must also make a report to the police. You will need to use all reasonable efforts to secure evidence from any available witnesses and to provide The Good Rides or third-party claims administrators with a written description of the incident and any other information requested, including identity and insurance information of any parties involved in the incident. You are also required to cooperate in any loss investigation conducted by The Good Rides, third party claims administrators, or insurers. After an incident, you may not continue to use the vehicle unless you have the explicit permission of The Good Rides staff. Failure to timely report an incident or cooperate in an investigation may reduce or invalidate any protection plan received via the Services.

Vehicle theft

The following conduct may result in the reporting of the vehicle you have booked as stolen to law enforcement, possibly subjecting you and any other driver to arrest, and civil and/or criminal penalties, and the voiding of your protection plan:

If you fail to return the vehicle you booked at the time and place designated in your reservation If you do not return the vehicle by the end of the reservation period and you have not properly obtained an extension of the reservation through the Services as set forth here

If the vehicle is returned to any place other than the return location on the reservation or agreed upon with the host. Any damage to, or loss or theft of, a vehicle occurring prior to the host inspecting the vehicle upon return at the end of the reservation is the guest’s responsibility If you misrepresent facts to the host pertaining to booking, use, or operation of vehicle If the vehicle’s interior components are stolen or damaged or the vehicle itself is stolen or damaged when the vehicle is left unlocked or running or unattended with the keys not secured during reservation period If you fail or refuse to communicate in good faith with the host, police, The Good Rides, or other authorities with a full report of any accident or vandalism involving the vehicle or otherwise fail to cooperate in the investigation of any accident or vandalism If the vehicle is operated by anyone who has given a fictitious name, false address, or a false or invalid driver’s license, whose driver’s license becomes invalid during the reservation period, who has obtained the keys without permission of the host, or who misrepresents or withholds facts to/from the host or The Good Rides material to the booking, use, or operation of vehicle

The primary guest who books the reservation is responsible for any private investigation costs The Good Rides deems necessary to recover a vehicle that is not returned. In addition, a $500 case administration fee will be imposed on the primary guest if The Good Rides and/or the host has to report a vehicle as stolen to law enforcement due to it not being returned.


The Good Rides, a hired agent of The Good Rides, or the host may repossess any vehicle booked through the Services without demand, at the guest’s expense, if the vehicle is not returned by the end of the reservation, is found illegally parked, apparently abandoned, or used in violation of applicable law or these Terms.

Missing Vehicles If a vehicle you have booked through the Services goes missing and/or is stolen during the reservation period (or extension period), you must immediately return the original ignition key to the host, file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 12 hours after discovering it has gone missing, and cooperate fully with the host, law enforcement, The Good Rides, and other authorities in all matters related to the investigation.

Specific terms for Rental Partners or hosts The following sections apply if you are an owner renting out your vehicle through the Services:

Host commitments

As a Rental Partner, you commit that you will provide a safe and legally registered and insured vehicle, with current license plates, with a clean title, and in good mechanical condition. You will provide such a vehicle on time when a Renter books through the Services. You commit that your listings will be complete and accurate and you will honor all representations made in your listings, including honoring the price quoted to a guest. You will not cancel a booking for the purpose of seeking a higher price from The Good Rides or a guest. You will not offer any vehicle or optional extras that you do not yourself own or have authority to share or that may not be shared for compensation pursuant to the terms and conditions of any agreement with a third party, including, but not limited to, a lease or financing agreement. If your vehicle is subject to a lease, loan, or other financing agreement, you must confirm that renting out your vehicle on The Good Rides does not violate the terms of the contract with the lienholder. You will not offer any vehicle that is the subject of a missing or stolen vehicle report. You will not offer any vehicle that is the subject of a safety recall without first properly addressing the matter subject to the recall. You will not offer a vehicle that is not roadworthy in the location where it is shared and it will not have any illegal modifications to any part of the vehicle. You will remove any firearms or other weapons from your vehicle prior to providing it to The Good Rides or its guests. You will pay your dues and fees related to your The Good Rides business on time and in full.

Information given at registration When you sign up for The Good Rides, you will identify passenger vehicle(s) that you want to list for rental through the Services. Each vehicle must meet the requirements found here. You may only use the Services in connection with vehicles that you own or otherwise have all the necessary rights and permissions to use.

Listing only on the Services Any vehicle you list on the Services must be exclusively listed on the Services. You cannot list any vehicles you intend to rent out on the Services on any other car rental marketplace. Failure to abide by this condition may result in fines, penalties, denial of physical damage claims, removal of the vehicle from the Services, account closure, or other action, in The Good Rides’s sole discretion.

The Good Rides photography

The Good Rides may offer hosts the option of having photographers take photographs of their vehicles and/or hosts with their vehicles (“Images”). You alone are responsible for using the Images in connection with your The Good Rides listing and you agree that you will cease using the Images if they no longer accurately represent your vehicle. You agree that The Good Rides is the sole and exclusive owner - or exclusive licensee, as allowed by applicable law - of all right, title, and interest in all copyrights, trademark rights, and any and all other intellectual property rights, including right of publicity, worldwide, in the Images regardless of whether you include them in your listing, and you shall take no action to challenge or object to the validity of such rights or The Good Rides’s ownership or registration thereof. You acknowledge that The Good Rides may use the Images for advertising, marketing, commercial, and other business purposes in any media or platform, whether in relation to your listing or otherwise, without further notice or compensation. Further, you waive any and all rights to royalties or moral rights you may have in the Images. If you use the The Good Rides photography program, you agree that you will not use the Images in connection with renting out your vehicle on any platform, website, or application other than The Good Rides. At The Good Rides’s request, you will execute documents and take such further acts as The Good Rides may reasonably request to assist The Good Rides to acquire, perfect, and maintain its intellectual property rights and other legal protection in the Images.

Vehicle availability

Once a trip is booked, you must make the vehicle available or deliver the vehicle as expected by The Good Rides and ensure that the vehicle is available at the agreed location at the beginning of the reservation period. Pricing, earnings, and payments The Good Rides will pay you the amount collected from guests that book your vehicle, less the applicable fees payable to The Good Rides. A description of fees can be found in your Memorandum of Agreement.

Payment Processing

Payment processing services are provided by your credit card company, GCash, Maya, or your bank and are subject to the agreements set forth by them. As a condition of The Good Rides enabling payment processing services, you authorize The Good Rides to obtain all necessary access and perform all necessary activity on your account to facilitate the rental of your vehicle. You further agree to provide accurate and complete information about you, and authorize The Good Rides to share it and transaction information with the payment processing services. The Good Rides reserves the right to switch payment processing vendors at its discretion.


You are required to regularly check your vehicle for any defects in its operations or safety. You promise that, at all times, your vehicle will be in safe and roadworthy condition, in good mechanical condition, and in full compliance with all applicable inspection and registration requirements. You will only list vehicles with a clean title. You agree to respond to any applicable recall or similar safety notices and to complete any recommended action before allowing your vehicle to be booked. In addition, if The Good Rides believes that your vehicle does not conform to reasonable standards, The Good Rides may notify you and reserve the right to remove or decline listing your vehicle until its concerns have been resolved. The Good Rides may, but does not commit to, undertake efforts to ensure the safety of vehicles booked through the Services. Learn more about our vehicle eligibility requirements here.

Reporting vehicle damage

If you did not decline a protection plan made available via the Services, and you believe that a guest has caused any damage to your vehicle, you are required to report that damage as soon as you become aware of it (and in any event, no more than 24 hours after the scheduled end of the trip) and to provide reasonable cooperation in the investigation of the damage so that it can be eligible for coverage. Based on the investigation, The Good Rides or third-party claims administrators will reasonably determine whether the damage occurred during the reservation period and is eligible for coverage. If it was, and you did not decline a protection plan made available via the Services, you will be reimbursed for the loss as described in the sections below. If The Good Rides is not given prompt notice as described in this paragraph, or if you do not provide reasonable cooperation in the investigation by The Good Rides or third-party claims administrators, we may not be able to determine the cause. In that case, you agree that we may decline any reimbursement or coverage for such damage.


All vehicles must have updated insurance policies, including auto insurance and third-party automobile liability insurance policy.

Physical damage to your vehicle If The Good Rides, or third-party claims administrators, choose to pay you the actual cash value for your vehicle, you will be required to do one of the following at the sole discretion of The Good Rides as a condition for receiving payment: (1) transfer title to the vehicle, and, if requested, physically deliver the vehicle to The Good Rides or a third party appointed by The Good Rides to accept title and physical delivery (if applicable); or (2) retain title to the vehicle and accept a reduction of the actual cash value equal to the salvage value of the damaged vehicle based on the highest third-party salvage quote that The Good Rides obtains for the vehicle. The standard for determining the actual cash value will be as determined by The Good Rides or its third-party claims administrators and in compliance with applicable law.

Normal wear and tear to your vehicle

If you violate the Agreement, these Terms, or any of our Policies or if you submit inaccurate information about your vehicle when listing it on the Services (for example, falsely represent the make, model, or year of the vehicle), any protection plan you selected will be voided. A protection will be voided under this provision even if the underlying circumstances are not directly related to the damage or harm at issue. You acknowledge that these provisions are material and that they serve to ensure your compliance. In the event your protection plan is voided, the remainder of the Agreement, these Terms, and Policies remain in effect.

Other host-specific insurance matters

You will maintain valid and up to date registration information and proof of insurance in any vehicle you rent out via the Services. You must maintain your own auto insurance policy for any vehicle you list on the Services and such policy must meet any minimum insurance levels required by law. You may need additional insurance coverage, including physical damage coverage. You agree to provide The Good Rides with information regarding your auto insurance policy as may be requested and to keep such information up to date. Where not prohibited by law, you hereby appoint The Good Rides or a wholly-owned subsidiary of The Good Rides as your attorney-in-fact for the purpose of filing insurance claims, receiving insurance payment, otherwise administering an applicable insurance policy, and/or working with law enforcement, guests, or private entities to recover your vehicle, as necessary.

Missing vehicles

If you selected a protection plan via the Services and your vehicle goes missing, is not returned, and/or is stolen during the reservation period (or extension period), you, as the Rental Partner or host, must immediately contact a The Good Rides representative and follow his or her instructions, including cooperating with The Good Rides, the police, and any other authorities in all related to the investigation of the theft. If you are instructed by The Good Rides to file a police report, you must do so within 24 hours of receiving those instructions.

Indemnification of host

If you selected a protection plan via the Services, in the event of any claim for a loss or injury that occurs during the use of your vehicle by a guest (or by The Good Rides itself), subject to your compliance with these Terms and the Policies, The Good Rides or its insurers will defend and indemnify you, subject to any exclusions or limitations in the policy or policies of insurance contained with the protection plan, against such claims as required by applicable law. In connection with any indemnified claim, you are required to give The Good Rides or its insurers prompt written notice of the claim, allow The Good Rides sole control over the defense of the claim, and provide The Good Rides reasonable cooperation in its defense of the claim, at The Good Rides’s expense. If The Good Rides or its insurers reimburses you for a lost or damaged vehicle and you later receive payment for some or all of your vehicle from a third party (e.g. a third party insurance company or restitution), you must reimburse The Good Rides any monies received from that third party in an amount equivalent to, but not to exceed, the funds provided to you by The Good Rides.

Dispute resolution

Subject to applicable law, the Parties agree that any disputes or claims between us relating in any way to, or arising out of, this or previous versions of these Terms, your use of or access to the Services, or any breach, enforcement, or termination of the Agreement will be resolved in accordance with the provisions set forth in this Dispute resolution for hosts and guests residing in the Philippines section.

Pre-arbitration dispute resolution

Should a dispute or claim arise between us, you and The Good Rides agree to notify the other Party of the nature of the dispute or claim prior to initiating arbitration, and the Parties will attempt to negotiate an informal resolution to it first. We will contact you at the email address you have provided to us; you can contact us by email at Please provide your name, phone number, email, mailing address, and briefly describe both the nature of your dispute and the relief you would like from The Good Rides. If the Parties are unable to resolve the claims described in the notice within 30 days after the notice is sent, then the Party intending to pursue arbitration agrees to notify the other Party via email prior to initiating the arbitration.

Applicable law

The Parties agree that the law of the Philippines shall apply, without regard to its conflict of law provisions.

Agreement to Arbitrate The Parties each agree that any and all disputes, claims, or controversies that have arisen or may arise at any time between you and The Good Rides (including its respective subsidiaries, employees, officers, directors, agents, third-party insurance brokers or products, and third-party claims administrators) will be resolved by binding arbitration according to the procedure set forth below. For the purpose of this Agreement to Arbitrate, “disputes," "claims,” and "controversies" shall have the broadest possible meaning that will be enforced and includes, any and all disputes and/or claims that arise out of or in any way relate to your relationship with The Good Rides, including but not limited to: (1) your use of the Services, (2) the Agreement, these Terms and/or this Agreement to Arbitrate, including the interpretation, validity, enforceability, or scope of this Agreement to Arbitrate, or (3) your use of, or access to the Services, and anything sold, offered, or purchased through the Services (such as booking, listing, or renting out a vehicle). Through this Agreement to Arbitrate, and subject to the below exceptions, the Parties intend to arbitrate all disputes or claims regardless of whether they are based in contract, statute, regulation, ordinance, or any other legal or equitable theory and regardless of whether they arose or accrued before the Parties entered into this Agreement to Arbitrate. For avoidance of doubt, the Parties expressly agree that this Agreement to Arbitrate encompasses all disputes or claims pertaining to the validity, enforceability, or scope of this Agreement to Arbitrate and any such disputes or claims will be referred to binding arbitration and will be resolved by the arbitrator and not a court.

Exceptions to Agreement to Arbitrate

The only exceptions to this Agreement to Arbitrate are as follows:

Disputes or claims that can be brought in small claims court Injunctive or equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of a Party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. However, the Parties agree that any court proceedings shall be stayed pending the final resolution in arbitration of any arbitrable claims or issues Any cause of action or claim for relief which cannot be arbitrated as a matter of applicable statute or public policy. However, the Parties agree that any such court proceedings shall be stayed pending the final resolution in arbitration of any arbitrable claims or issues

Arbitration procedures Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. An arbitrator can award the same damages and relief on an individual basis that a court can award to an individual.

The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users but is bound by rulings in prior arbitrations involving the same The Good Rides user to the extent required by applicable law. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Where permitted, the Parties agree that all communications, evidence, and rulings in the arbitration will remain confidential, except as reasonably necessary to enforce or implement such rulings or this Agreement to Arbitrate.

Costs of arbitration

If you initiate arbitration proceedings, you will be responsible for certain costs. Where the relief sought is [Amount] or less (not including attorneys’ fees and expenses), you will be responsible for the initial filing fee, and The Good Rides will cover any additional fees or costs. Where the relief sought is [Amount] or more (not including attorneys’ fees and expenses), you and The Good Rides will each pay your own arbitration fees.

General provisions

Termination You may discontinue your use of the Services at any time and The Good Rides may terminate your access to the Services and remove any listings for any reason or no reason to the extent permissible under applicable law. Termination of access to the Services will not release a Party from any obligations it incurred prior to the termination and The Good Rides may retain and continue to use any information, including but not limited to photography, previously provided by you. Termination of the Agreement will not have any effect on the disclaimers, waiver or liability limitations, or legal disputes provisions under the Agreement and/or any fees due, and all of those terms will survive any termination of the Agreement.


THE GOOD RIDES PROVIDES SERVICES THAT ENABLE THE RENTAL OF VEHICLES AND OPTIONAL EXTRAS BETWEEN RENTAL PARTNERS (HOSTS) AND RENTERS (GUESTS). EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, THE GOOD RIDES DOES NOT ITSELF PROVIDE VEHICLES, RENTAL SERVICES, AND/OR INSURANCE SERVICES AND IS NOT RESPONSIBLE FOR ANY OF THE ACTS OR OMISSIONS OF ANY OF THE USERS OF ITS SERVICES, THE MANUFACTURER OF THE VEHICLE OR ANY OPTIONAL EXTRAS, OR ANY THIRD PARTY PROVIDER OF SERVICES (E.G. IN-VEHICLE GPS OR OTHER SYSTEMS). THE SERVICES ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT LIMITING THE FOREGOING, THE GOOD RIDES EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. The Good Rides makes no warranty that the Services, including, but not limited to, the listing and/or any vehicle or optional Extra, will meet your requirements or be available on an uninterrupted, secure, or error-free basis. The Good Rides makes no warranty regarding the quality of any listings, vehicles, hosts, guests, Extras, the Services, or any content or the accuracy, timeliness, truthfulness, completeness, or reliability of any content obtained through the Services. No advice or information, whether oral or written, obtained from The Good Rides, or its service providers or through the Services or content, will create any warranty not expressly made herein.

Limitation of liability and waiver





You agree to release, defend, indemnify, and hold The Good Rides and its subsidiaries, officers, directors, employees, and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (1) your access to or use of the Services, (2) your violation of these Terms, (3) your user content, (4) your interaction with any other user of the Services, or (5) your booking of a vehicle or creation of a listing for a vehicle. Such indemnification includes but is not limited to any injuries, losses, or damages (compensatory, direct, incidental, consequential, or otherwise) arising in connection with or as a result of a booking, sharing, or use of a vehicle or optional Extra. This indemnification provision is a fundamental element of the basis of the bargain between The Good Rides and you. It shall apply to the extent permitted by applicable law, and any aspects of it that are deemed unenforceable shall be severed while leaving the remainder in effect.

Liquidated damages

You acknowledge that the actual damages likely to result from your breaches of the Agreement by any of the following are difficult to estimate accurately and would be difficult for The Good Rides to prove with certainty: (1) engaging in gray market transactions, as defined in these Terms, (2) using the The Good Rides domains, trademarks, or taglines without The Good Rides's express consent, including without limitation registering website domains or social media handles, or bidding on online advertising key words, (3) suing or asserting legal claims against the The Good Rides Parties or a The Good Rides user in any manner prohibited or waived herein, (4) as a Rental Partner or host, renting out your vehicle via the Services with expired registration stickers or without current registration paperwork in the vehicle, (5) as a host, offering any vehicle that is the subject of a missing or stolen vehicle report, (6) as a host, offering any vehicle or releasing a vehicle to a guest that is not roadworthy or is otherwise in an unsafe condition, (7) as a host, cancel or modify a trip to manipulate the price or potential earnings for a vehicle, or (8) creating or using a The Good Rides account that has the effect of circumventing The Good Rides’s suspension, termination, or closure of another The Good Rides account. You will pay The Good Rides [amount] per breach in Liquidated Damages to compensate The Good Rides for any such conduct. This amount is not intended as a punishment for any such breach, but rather as a reasonable estimate where actual damages are difficult estimate accurately and/or prove with certainty. This liquidated damages provision is a fundamental element of the basis of the bargain between The Good Rides and you. It shall apply to the extent permitted by applicable law, and any aspects of it that are deemed unenforceable shall be severed while leaving the remainder in effect.

Not a rental car company

The Good Rides is not a rental car company. It does not own a fleet of vehicles, and is not in the business of renting vehicles to the public. The Good Rides provides an online platform where vehicle owners and those in need of a vehicle can meet and share vehicles amongst themselves subject to these Terms.

Rounding off

The Good Rides may, in its sole discretion, round up or down amounts that are payable from or to hosts or guests to the nearest whole functional base unit in which the currency is denominated (e.g. to the nearest peso) unless explicitly prohibited under applicable law.

Contact us

The Good Rides can be contacted in the Philippines at La Plage Club, Ouano Avenue, Mandaue City, Cebu.If you have any questions for us concerning the Agreement, or The Good Rides generally, please contact us at

Governing law

The parties agree that the substantive laws of the Philippines apply to these Terms and the Agreement without regard to conflict of law provisions.

Severability and non-waiver

In the event any provision of these Terms is held to be void, voidable, or unenforceable, the remaining provisions shall remain in full force and effect. The failure of any Party to enforce any provision of these Terms shall not be construed to be a waiver of such provision, or any other provision, nor in any way to affect the validity of these Terms or any part of these Terms, or any right of any Party to enforce that provision or each and every other provision at any time. No waiver of any breach of these Terms shall constitute or be deemed a waiver of any other breach.


The Good Rides does not appoint you or any other user as its employee, mandatory, legal agent, or form any kind of legal partnership or joint venture. You are not authorized to make any commitments on behalf of The Good Rides and The Good Rides will not make commitments on your behalf, except as contemplated by the Services or expressly stated in these Terms.

The Agreement, including these Terms, states the entire understanding between you and The Good Rides concerning your access to and use of the Services and supersedes any earlier verbal or written communications between us. With the exception of appointing a custodian to manage your vehicles on your behalf, you may not delegate your legal obligations or transfer any of your rights, in whole or in part, to any third party without advance written consent of The Good Rides. You will remain responsible for your obligations hereunder in any event. A The Good Rides Director or Officer must agree to any modification or waiver of any term of the Agreement in writing.